Operational excellence and respect for the environment
96%
customer satisfaction in 2019
450
employees formed QHSE
92%
resident satisfaction in 2019
Quality & Hygiene
Quality is essential for the satisfaction of our customers, which is why the quality control department examines the accuracy of the performance of our services.
Caring for our customers means being faithful to our commitment to service and innovation, a commitment that allows us to guarantee the total satisfaction of our customers' needs, wherever they are.
Security
Safety first! The safety of our employees and our residents is the priority of CIS Chad. HSE principles and practices apply to all aspects of our work.
In 2020, CIS Chad celebrated 14 years without work accidents at the Komé 5 site, a performance praised by our client.
Environment
Produce less waste and throw away less food or leftovers: CIS Chad undertakes to monitor the waste produced in its restaurants and to initiate actions in cooperation with its customers.
CIS Chad is involved in reducing the consumption of paper and ink in its offices and sites. In 2018, CIS Chad reduced this consumption by 31% thanks to the implementation of new methods: electronic validation, employee awareness and digitalization of QHSE controls.